After-Sales Service
Delivery is not the end
We keep your equipment running
MSIE stays responsible for the stable operation of your equipment long after delivery,
with a dedicated team covering everything from routine inspections to emergency response.
Core After-Sales Strengths
Always On
Support System
365-day emergency response and remote technical support
Quick Support
Rapid Diagnosis
Fast root-cause analysis and a clear plan of action
On-site
On-site Support
Dedicated engineers on site for repair and recovery
Technical Support Services
From routine maintenance to operator training, we support every stage of operation.
Routine Maintenance
Regular inspections minimize equipment downtime and keep operations stable.
Emergency Dispatch
When a fault occurs, we dispatch to the site quickly and take immediate action.
Software Updates
We keep PLC and SCADA programs up to date for performance and security.
Technical Training
We train your on-site engineers in operation so they can respond on their own.